FAQs
Design Process
Yes. Our processes are built for customization, so we can make any survey marker or benchmark in the US or the World without expensive tooling costs. From Everest to Whitney, anything is possible, including personalized names and dates. We also offer survey markers to commemorate life events, professional achievements, and more.
The USGS database is a pretty cool site. It is located at www.ngs.noaa.gov/NGSDataExplorer/
No. We are happy to start with the design process which you will have the opportunity to make as many adjustments or changes prior to placing an order. There are three ways to start designing, either:
1) Select and save a benchmark image, upload and include personalization details when placing an order.
2) Create a sketch and upload when placing an order.
3) Email us your details, and we will provide a few ideas at no charge.
Yes. Inside the felt backing on the back, there is a 1.5″ diameter space to diamond engrave a message or image. We request a $3 each charge to do so.
We will send you a proof for your approval within 1-2 days. Upon approval, please allow 7 to 10 business days for engraving.
We accept all standard artwork formats. Send us your artwork, and we'll provide online proof. You can request changes to your proof, and we will make them for free until you approve a final layout. While we accept all standard artwork formats, we recommend uploading vector artwork when possible (i.e., AI files or EPS files).
Yes, we match existing benchmarks all the time. We ask you to send a photo, and we will try to match it as close as possible.
Benchmark & Engraving Questions
Upon approval of the proof, please allow 3 to 5 business days for engraving. If needed to support an event, we can engrave and ship the next day and always send the tracking number once en route.
Each benchmark is 3.25" x 1/8″ with a satin finish and polished edges. Includes felt backing if not mounted.
Yes, they all come with a convex dome to replicate many authentic survey markers. This forming process is after engraving, so if desired, we can leave it flat as well.
We offer four styles. Cermark laser in stainless and deep engraving in pewter, brass, and bronze.
Cermark fuses the design into the metal, but the surface still feels smooth to the touch. Deep engraving chips the metal out closer to a replica.
Yes, the image is possible in either engraving style. For benchmark engraving, the image will be vectorized, allowing great detail, such as an emblem, logo, etc. The deep engraving will have more of an outline of the image.
For deep engraving, we fill the engraved design with black oil base gloss paint. We can offer different colors upon request or leave without a paint fill to age naturally.
Our processes are built for customization, so the manufacturing time is the same for 1, 5, or 10, but we are happy to provide a discount for larger orders.
Display & Care Questions
Packaged in a black matte gift box with a mini base, soft velvet pouch, certificate of authenticity, and product information card.
Multiple display options are available, including walnut base, paperweight, base with nameplate, and plaques. All are made with premium walnut in the USA.
Generally wipes clean, but if needed, use the soft side of a sponge with warm water and dish soap, the gently rub along the direction of the metal's grain. Rinse and dry thoroughly. For a shiny and streak-free finish, apply glass cleaner or a few drops of olive oil when finished.
If the benchmark is a bit tarnished, use "Brasso Metal Polish" by rubbing along the metal grain's direction, which you can get on Amazon for a few bucks. For a home remedy, dissolve a teaspoon of salt into one-half cup of vinegar, and add flour until the mixture becomes a paste. leave for about 10 minutes, then rinse with warm water and buff dry.
A. Our brass deep engraved benchmarks are perfect for the outdoors and are the most durable. If setting on rock or another surface, we recommend Loctite Metal and Concrete Epoxy (1919325), which you can find on Amazon.
Shipping & Delivery
After approval of proof, allow 3-5 business days for engrave and 1-5 days transit depending on location.
We offer USPS flat rate for single orders of $6 for benchmarks and $4 for mini marks. For larger orders, we ship and charge based on weight via UPS.
We are happy to support an expedited request but will attempt to engrave the same or the next day after proof approval to maintain shipping cost for you. If needed, we can certainly invoice for an overnight requirement.
If these FAQs did not answer your question, send us a note via the form below or to [email protected]. and we will respond ASAP to your request. Feel free to text or call (626) 318-7213 as well.